Reservation
An Invitation
to Seonmaeul
Healing Package
Gallery
Customer Center
Event

Healience FacilitiesThe place
where earth, water, light, wind, and fragrance gather

Healience is encompassed by the healing forest of Jongjasan Mountain.
Enjoy nature in its true form with earth, water, light, wind, and natural smells.

- DOGGY SPACE -

a special place for my dog It is most important that you rest without worrying about your mind while you stay at Healience, so the moments together are so precious that we have prepared a space with your dog.
Walk in the forest with your dog and play in the playground to make memories. It's even a place where your dog can sleep comfortably.

- Garden music hall & Cafe -

space with your dog

Comfortable pet hotels with humidity, temperature control and individual ventilation.
There's a dog playground where you can run to your heart's content.
It's equipped with a bath, so you don't worry about trekking down the forest road.

Location
pet hotel (Summer Building) / Playground (Next to Healing Gardening zone)
Announcement
Announcement table
Hotel (1 night) Playground Bath
(by individual dog owners)		 1Day PKG
KRW 40,000 (Small cage)
KRW 50,000 (Large cage)		 inclusion present a towel KRW 35,000
(included lunch, playground,
coffee coupon (1 coupon))
  • Common services: Pet hotel (1 night) + Playground + Bath (by owner); pet services are operated unmanned
  • When accessing indoor facilities, pets are to be leashed outside in designated areas
  • For 1-day package customers
    • Outdoor facilities (e.g. Cheonjiin Ground, playground) accessible before check-in (12 PM) and until 5 PM;
    • Packed lunch provided;
    • Pet hotel not accessible;
    • Bath (by owner) available for KRW 15,000 (must bring own toiletries)
  • Pet criteria
    • Only dogs allowed (other types of pets not allowed, such as cats, fish, and rabbits)
    • Up to 2 dogs allowed
    • Must weight 10 kg or less (small dog breeds)
    • Must be vaccinated (must submit documentation)
      Confirmation of vaccination (i.e. at least 5 basic vaccines, rabies vaccine) and/or antibody test for canine distemper (CDV) or
      canine parvovirus-2 (CPV-2)
  • For more details on pet services, please contact the customer center.
Pet hotel
Comfortable pet rest area for
humidity, temperature control
and individual ventilation
Bath (by individual dog owners)
Dog Baths for a refreshing wash
after outdoor activities
Playground
Dog Playground with nature
to play and make memories with you

Refund Regulation

  • Contact the Customer Center if you want to cancel or change your reservation.
  • Penalties may be charged if you cancel or change your reservation.
  • Please refer to the table below for penalties.
  • The time required for a refund may vary depending on the credit card company.
  • Refunds will be made to the remitter. If any remittance charge is incurred, it will be deducted from the refund amount.
Category Refund percentage
Refund Policy 100% refundable 10 days before the check-in date
90% refundable 7~9 days before the check-in date
70% refundable 5~6 days before the check-in date
50% refundable 2~4 days before the check-in date
No refunds on the check-in date and 1 day before the check-in date
Confirm

환불규정

구분 반환사유 발생일 반환 금액
제18조제2항제1호 및 제2호의 반환사유에 해당하는 경우 교육을 할 수 없거나
교습 장소를 제공할 수 없게 된 날 		이미 납부한 교습 비용을
일할(日割) 계산한 금액
제18조 제2항 제3호의
반환사유에 해당하는 경우 		교습 기간이
1개월 이내인 경우		 교습 시작 전 이미 납부한 교습 비용의 전액
총 교습 시간의 1/3 경과 전 이미 납부한 교습 비용의
2/3에 해당하는 금액
총 교습 시간의 1/2 경과 전 이미 납부한 교습 비용의
1/2에 해당하는 금액
총 교습 시간의 1/2 경과 후 반환하지 않음
교습 기간이
1개월 초과하는 경우		 교습 시작 전 이미 납부한 교습 비용의 전액
교습 시작 후 반환사유가 발생할 해당 월의
반환 대상 교습 비용
(교습 기간이 1개월 이내인
경우의 기준에 따라 산출한
금액을 말한다)과
나머지 월의 교습
비용의 전액을 합산한 금액
  • 교육등록 취소시 위약금이 발생합니다.(소비자 보호원 기준 적용)
  • 환불은 입금자명으로 되며 입금시 송금수수료는 제외한 후 입금됩니다.
  • 총 교습 시간은 교습 기간 중의 총 교습 시간을 말하며, 반환 금액의 산정은 반환 사유가 발생한 날까지 경과된 교습 시간을 기준으로 한다.
  • 원격 교습의 경우 반환 금액은 교습 내용을 실제 수강한 부분(인터넷으로 수강하거나 학습기기로 저장한 것을 말한다)에 해당하는 금액을 뺀 금액으로 한다.
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