Reservation
An Invitation
to Seonmaeul
Healing Package
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Customer Center
Event

Healience Retreat stayReinvigorate yourself by clearing your mind.

Get away from modern conveniences like cell phones, TVs, and the Internet, and enjoy nature and true relaxation at Seonmaeul.

- Retreat stay -

Reinvigorate yourself by clearing your mind. Retreat Stay is our most basic program, designed to help guests develop better habits. Its daily schedule has you naturally walk 10,000 steps a day.
Get away from modern conveniences like cell phones, TVs, and the Internet, and enjoy nature and true relaxation at Seonmaeul.
A room and meals are provided, and you can also access the other facilities (spa, cafe, etc.) and join our daily programs.

HEALING SPACEComfortable Rooms

Humble, Simple, Natural Our guest rooms, which resemble mud huts in natural surroundings, feature trees, sunlight, and minimal access to items in a non-artificial atmosphere. You can learn about living life in and communing with nature and refresh yourself in peace.

HEALING SPACNatural, Healthy Cooking

Simple and healthy meals Seonmaeul’s clinical nutritionists and healing master chefs cook healthy dishes using eco-friendly ingredients and local specialties. We take great pride in our foods, which you will never experience in other resorts.

HEALING SPACVarious Facilities

Enjoy carbonic acid pool and heal yourself Enjoy true relaxation to your heart's content with Seonmaeul's various facilities, which includes a library, spas, a GX room, a kids zone, and trekking courses.

Booking Guide

The basic type of reservation at Healience Seonmaeul is Retreat Stay.
If you make a reservation for the Retreat Stay, you are provided with a room and healthy meals.
You can join a variety of daily programs provided by professional instructors. In addition, you can use the other facilities, such as the spa and sauna.

Retreat Stay Benefits (for 2 guests)

Benefits: Guest Room + meals + Free access to the Resort's leisure facilities

Fees

Fees
Category General Season
(December-April)		 Gold Season
(May-November)		 Note
Guest Room Deluxe (1 night) KRW 145,000 KRW 175,000 Room upgrade fee 30,000 KRW
Suite (1 night) KRW 175,000 KRW 205,000
Heali Pet Room (1 night) KRW 195,000 KRW 225,000 1Day PKG 35,000 KRW
(lunch 1gst+playground+coffec coupon)
Meals Nature Youth Menu 1gst 60,000 KRW
(3 meals on weekdays, 2 meals on weekends)		 We provide 3 meals (dinner, breakfast, lunch) on weekdays
※ Sunday ~ Thursday

We provide 2 meals (dinner, breakfast) on weekends
※ Friday~Saturday, one day before a National holiday
※ Weekends extra lunch fee 1gst 25,000 KRW
Leisure facilities Spa, Red Clay Sauna, etc Free of charge when booking a room
  • As the operation policy changes, an environmental charge of 5,000 won will be incurred for a hanbok from September 23, 2021.
  • Deluxe room can accommodate up to two guests , Suite room up to four guests.
  • Contact us 1588-9983 (consultations in Korean) or send us an email (reservation@healience.com, consultations in English) for more information regarding the Heali Pet room reservation
  • We provide a lunch box when booking a 1Day PKG. It is possible to use our outdoor facilities - Cheonjiin Square and Doggy Playground when booking a 1Day PKG
  • We charge extra 10.000 KRW for using the Self-Serve Dog Wash Station for 1Day PKG bookings

Fees for additional guests (more than two guests)

  • The following fees will be applied for each additional guest (exceeding two people) in Suite rooms.
  • You can make a reservation for only one extra dog when booking a Pet room (2 dogs max.)
Fees for additional guests
Category Suite 3 ~ 4 guests
Adults Children (3~13 year old)
Additional guest KRW 20,000 KRW 10,000
Dog breeds Small dogs under the weight of 10KG
Additional dog KRW 30,000

Additional Services

Additional Services
Meals Breakfast Lunch Dinner 3 Meals
KRW 15,000 KRW 25,000 KRW 20,000 KRW 60,000
  • Meals for children (3~13 year old) are half price, children under 13 year old are not allowed to participate in programs

Self-Guided Tour

An hour-long self-guided tour of Healience

Self-Guided Tour
Category Price Note
Adults KRW 8,000 * does not cover the access to Resort’s Leisure Facilities
* includes one drink coupon (coffee or tea)
*requires booking in advance
Children KRW 5,000

Luggage Delivery Service

Luggage Delivery Service
Cheak-in 15:00 / 15:30 / 16:00 / 17:00 Please note that we deliver the luggage only during the fixed hours
Cheak-out 10:30 / 11:00 / 11:30
  • For seamless service we recommend you to pack as light as possible

Refund Policy

Refund Policy
Arrival day 10 days in prior 7~9 days in prior 5~6 days in prior 2~4 days in prior 1 day in prior ~ arrival day
Refund 100% 90% 70% 50% no refund
  • It is possible to change the package of your booking 3 days in prior the arrival day without any penalty, 2 days in prior - 50% refund, 1 day - no refund.
  • It is impossible to get the refund for those guests who made a reservation for the packages with promotional products once you arrive at the Resort or after staying at the Resort.

Refund Regulation

  • Contact the Customer Center if you want to cancel or change your reservation.
  • Penalties may be charged if you cancel or change your reservation.
  • Please refer to the table below for penalties.
  • The time required for a refund may vary depending on the credit card company.
  • Refunds will be made to the remitter. If any remittance charge is incurred, it will be deducted from the refund amount.
Category Refund percentage
Refund Policy 100% refundable 10 days before the check-in date
90% refundable 7~9 days before the check-in date
70% refundable 5~6 days before the check-in date
50% refundable 2~4 days before the check-in date
No refunds on the check-in date and 1 day before the check-in date
Confirm

환불규정

구분 반환사유 발생일 반환 금액
제18조제2항제1호 및 제2호의 반환사유에 해당하는 경우 교육을 할 수 없거나
교습 장소를 제공할 수 없게 된 날 		이미 납부한 교습 비용을
일할(日割) 계산한 금액
제18조 제2항 제3호의
반환사유에 해당하는 경우 		교습 기간이
1개월 이내인 경우		 교습 시작 전 이미 납부한 교습 비용의 전액
총 교습 시간의 1/3 경과 전 이미 납부한 교습 비용의
2/3에 해당하는 금액
총 교습 시간의 1/2 경과 전 이미 납부한 교습 비용의
1/2에 해당하는 금액
총 교습 시간의 1/2 경과 후 반환하지 않음
교습 기간이
1개월 초과하는 경우		 교습 시작 전 이미 납부한 교습 비용의 전액
교습 시작 후 반환사유가 발생할 해당 월의
반환 대상 교습 비용
(교습 기간이 1개월 이내인
경우의 기준에 따라 산출한
금액을 말한다)과
나머지 월의 교습
비용의 전액을 합산한 금액
  • 교육등록 취소시 위약금이 발생합니다.(소비자 보호원 기준 적용)
  • 환불은 입금자명으로 되며 입금시 송금수수료는 제외한 후 입금됩니다.
  • 총 교습 시간은 교습 기간 중의 총 교습 시간을 말하며, 반환 금액의 산정은 반환 사유가 발생한 날까지 경과된 교습 시간을 기준으로 한다.
  • 원격 교습의 경우 반환 금액은 교습 내용을 실제 수강한 부분(인터넷으로 수강하거나 학습기기로 저장한 것을 말한다)에 해당하는 금액을 뺀 금액으로 한다.
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